Resolution Health|HealthCard Intermediary Exam

HealthCard Intermediary Exam



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HealthCard Intermediary Exam 2010
 
This is a multiple question exam. With each question, there is only ONE correct answer.
 
 

  1. What is the preferred minimum amount for debit orders?
    1. R 100
    2. R 75
    3. R 50
    4. R 150


  2. General enquiries can be emailed to the following address:
    1. healthcard@healthcard.co.za
    2. info@healthcard.co.za
    3. healthcard@info.co.za
    4. info@voila.co.za


  3. Secondary cards can only be issued to persons above the age of 18:
    1. True
    2. False


  4. The current transaction fees are:
    1. R 4.50 per transaction
    2. R 5.25 per transaction
    3. R 4.50 per month
    4. R 5.25 per month


  5. Statements are issued every _________ month
    1. 2
    2. 4
    3. 1
    4. 3


  6. Commission is payable on primary and secondary cards
    1. True
    2. False


  7. New HealthCards are posted via:
    1. Overnight post
    2. Registered post
    3. Normal post
    4. Same day post


  8. Members must always use their ID numbers as a reference when EFT payments are made:
    1. True
    2. False


  9. The ______________ option must be selected when utilising the card:
    1. Credit card
    2. Transmission
    3. Cheque
    4. Savings


  10. Statement fee of ______ is charged to each account when the statements are generated:
    1. R 3
    2. R 7
    3. R 5
    4. R 9


  11. The annual card fee is applicable to:
    1. Secondary cards
    2. Primary and secondary cards
    3. Primary cards
    4. None of the above


  12. All HealthCard members (including groups) are eligible for the yearly withdrawal.
    1. False
    2. True


  13. The debit order rejection fee is:
    1. R 40.00
    2. R 45.00
    3. R 80.00
    4. R 50.00


  14. According to FICA regulations, the original HealthCard application form must be submited to ensure succesful processing and distribution of the HealthCard and PIN Number:
    1. True
    2. False


  15. HealthCards will be distributed when an online application is submitted:
    1. False
    2. True


  16. The minimum amount that must remain in the account after the withdrawal is:
    1. R 150
    2. R 250
    3. False
    4. R 200


  17. When is the annual card fee charged?
    1. 1 July
    2. Card issue date
    3. 1 January
    4. Card’s expiry date


  18. The HealthCard will be rejected when utilised at the following service provider:
    1. Pharmacy
    2. Veterinary hospital
    3. Lung specialist
    4. General practitioner


  19. The interest rate for credit balances is:
    1. Prime + 6 %
    2. 6 %
    3. Prime + 8 %
    4. 4 %


  20. The available balance in the HealthCard will roll over to the next year should he / she not opt for the yearly withdrawal:
    1. True
    2. False
 



Members handbook

The Members Handbook is your guideline in terms of your annual benefits, contributions, all protocols and scheme rules.

chronic authorisation application

Click on the link below to download a PDF version of the Chronic Authorisation Application form